Appendix I

Library hybrid working charter created to provide clear guidance for how we apply the University Hybrid working principles to our specific context 
Guidance developed for team charter creation and assessing roles for hybrid working

Agreed the priority for return to campus via engagement with Directorate Management Teams (DMTs) 
Staff Management Forum (SMF) hybrid drop-ins to support managers in the creation of team hybrid charters, gather feedback on hybrid working and identify issues  
SMF hybrid review session – March 2022 
Hybrid team charter reviews (Jan-March 2022)

Allocated spaces to teams who needed a dedicated workspace 
Repurposed all other spaces in Main Library 
Introduced a booking system for all non-allocated spaces (Resource Booker) 
Asked all staff for their views on hybrid spaces and addressed issues raised 
Currently working on ‘Big Summer Clean’ in partnership with Library Spaces Ops Group. During August and September, all unallocated spaces including desks, lockers and storage cupboards will be cleared

Upgraded and reconfigured technology in over 250 staff spaces to improve hybrid ways of working
Moved staff over to using laptops; providing c.200 new laptops and upgrading existing laptops to improve performance  
Provided a range of new peripherals to staff to better enable hybrid working e.g. webcams, headsets 
Tested different technology options to support virtual and hybrid meetings 
Updated support materials on the Library Digital Support intranet page 
Created a new Digital Services all-staff channel to improve communications and digital knowledge sharing 
Installed new equipment in Exec offices and staff meeting spaces to enable hybrid meetings 
Removed (in progress) unnecessary and non-operational landline phones from staff offices (also includes small cost saving on landline subscriptions)

Communications plan delivered over spring/summer 2021
Hybrid working discussed during breakout rooms in the June 2021 Library open meeting 
Space allocation slidepack shared with Library staff in September 2021 
Library pulse survey conducted in November 2021. 61 staff completed the survey with a mean satisfaction rate of 7.79 (out of 10)  
Library staff encouraged to complete the University survey on hybrid working in January 2022. We had a 72% response rate and 81% of respondents agreed with the statement that ‘overall, hybrid working is an improvement compared to how I worked before the pandemic’. 
Re-energising hybrid working comms plan delivered in February 2022 
Guide to Hybrid Working in the Library published and shared with Library staff in February 2022

Co-ordinated and promoted training as required, ensuring alignment and engagement with the central project  
Provided managers with access to the training and support necessary to implement hybrid working within their teams